Impacts That Social Distancing Rules Resulting from the Pandemic Have had on the Development of Distance Selling of Insurance Products and Effects of the Emergency Legislation Issued in Italy
Abstract
Technological innovation has become a driver of change capable of influencing the entire process of insurance companies’ strategic, organisational and commercial development and is having a significant impact on the entire insurance value chain, by determining the evolution of the traditional operators’ business models and encouraging new operators to enter the market.
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