Worlwide Consumer Warranty Policy

May 2017Contract Retail

Abstract

The purpose of this paper is to provide general rules to be considered by a worldwide retail company when granting consumers warranty on its products. The paper has been drafted on the assumption that the retailing activity is carried out by a company with headquarter in the European Union and by its subsidiaries managing stores around the world.

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Author

Giorgia Armanni

General Counsel, Furla S.p.A., Italy

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Camélia Gardot

Senior Director of Compliance, Hertz, France

Worlwide Consumer Warranty Policy

Abstract

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