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© 2026 International In-house Counsel Journal Ltd. | ISSN 1754-0607 | Picture Credits: Freepix, Unsplash and by permission of the authors
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Maintaining Momentum and Managing Risk: Ensuring Business Continuity with your Dispute Resolution Toolbox

February 2024Dispute ResolutionGeneral

Abstract

In the contemporary business world, disputes are a common and sometimes inevitable reality, ranging from minor distractions to major obstacles. Each dispute has the potential to disrupt the smooth operation of a business. Drawing on the International Chamber of Commerce’s century of expertise in resolving business disputes, this article offers a detailed exploration of various alternative dispute resolution tools, including arbitration, mediation, and dispute boards. Each of these tools is designed to keep business moving when conflicts arise. This article highlights the versatility of these tools in handling different types and sizes of business disputes and emphasizes the vital role of dispute resolution tools in promoting and maintaining business momentum. Aimed at in-house counsel and business leaders, this article guides the reader in evaluating these tools, providing insight into determining the right dispute resolution mechanism to fit their company’s specific needs and future vision. The goal of this article is to help these decision-makers more effectively manage both short-term risks and long-term strategic business objectives.

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Authors

Ulrich Kopetzki

Director, Arbitration and ADR, Europe, International Chamber of Commerce, Austria

Abbey Hawthorne

Deputy Director, Arbitration & ADR, North America, International Chamber of Commerce, USA

Vera HE

Deputy Director, Arbitration and ADR, North Asia, ICC Dispute Resolution Services, China

Tejus Chauhan

Director, Arbitration and ADR, South Asia and Pacific,, ICC Dispute Resolution Services, Singapore

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