The Effects of AI on the Future of Work

Garry Taylor, Managing Director, Croesus Holdings Group

Artificial intelligence represents a point of technological inflection that has changed the character, shape and make-up of work, creating tectonic shifts in the way tasks and activities are performed and redefining the way we work. From transforming the nature of work within an organisation, to displacing jobs, and changing the way we interact with robots, AI (artificial intelligence) is affecting the future of work in multiple ways. This paper discusses both the positive and the negative impacts of AI on the future of work with specific reference to the area of job displacement and skills, changing organisation structures, and the ethical issues surrounding the use of AI.