FIVE KEYS known as 5S - a way of Total Quality Environment

Bala Balakrishnan, In-House Counsel, Symbiosis Institute of Business Management

5S is a Japanese concept which seeks to keep the workplace and even the home in an orderly and systematic manner so that at any point everything could be located with least difficulty or effort. This article is dwelling upon the concept of 5S, its meaning as well as applicability in work place, maintaining the importance documents. In short we could say that 5S is -: Sort -Set in Order – Shine – Standardize and finally Sustain.

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India Management University February 2012 Vol. 5, No. 18, Winter 2012

Bala Balakrishnan

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Well known in the company secretary’s circle by “Bala”, is a renowned and qualified lawyer and member of seven professional bodies. He has been honoured with “Company Secretary of the year 2007- Corporate – Highly Commanded”, Award by the Institute of Chartered Secretaries and Administrators of UK at a glittering ceremony in London, which is featuring in the Limca Book of National records in years 2009. He is the first such professional in India to achieve this designation for his caliber to go beyond the requirements of his role to maximize opportunities for his organization and he has 8 Professor R Balakrishnan - FCS, FICS (UK), CIA (USA) introduced measures for adoption of best global practices in all areas of business including compliance with UK Combined Code on corporate governance in his organization where he served. Not only this, he is also certified as Internal Control Specialist” by the Institute of Internal Control from US, making him a proud person to achieve this certification which also earned him a national record in Limca Book of national records in year 2008. Further to this, Bala is also got his certification as “certified Internal Control Professional” by the Institute of Internal Control from US, making him, once again, and a proud person to achieve this certification which also earned him a national record in Limca Book of national records in year 2010.

Symbiosis Institute of Business Management

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India Management University February 2012 Vol. 5, No. 18, Winter 2012